Noteable incident

There is a major incident impacting Noteable. Service access is currently unavailable.

Critical Resolved View vendor source →

Noteable experienced a critical incident on August 14, 2023 affecting Website Access and Notebook Launch Page and 1 more component, lasting 17h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2023, 02:21 PM UTC
Resolved
Aug 15, 2023, 07:34 AM UTC
Duration
17h 12m
Detected by Pingoru
Aug 14, 2023, 02:21 PM UTC

Affected components

Website AccessNotebook Launch PageAutogradingAPIDatabaseNotebook Cluster

Update timeline

  1. investigating Aug 14, 2023, 02:21 PM UTC

    The Noteable service is experiencing local network issues, which is affecting user access to the service. Please accept our sincerest apologies for the inconvenience this may cause as we work to restore full service access. Thank you for your understanding.

  2. investigating Aug 14, 2023, 02:35 PM UTC

    There is a major incident impacting Noteable. Service access is currently unavailable.

  3. investigating Aug 14, 2023, 03:53 PM UTC

    There is a major incident impacting Noteable. Service access is currently unavailable.

  4. resolved Aug 15, 2023, 07:34 AM UTC

    The network outage affecting Notable has been resolved and service was restored by 18.30 of August 14th.