Noteable incident

Intermittent access issues 21/02 - 22/02

Minor Resolved View vendor source →

Noteable experienced a minor incident on February 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2026, 07:00 PM UTC
Resolved
Feb 21, 2026, 07:00 PM UTC
Duration
Detected by Pingoru
Feb 21, 2026, 07:00 PM UTC

Update timeline

  1. resolved Feb 26, 2026, 06:09 PM UTC

    During the evening 21/02, a backend process stopped after running out of memory. The process was restarted on Sunday 22 February at approximately 19:00, and service access returned to normal. Some users may have experienced timeouts or difficulty accessing the service during this window. We apologise for any inconvenience. To prevent future incidence, University IT infrastructure have increased memory for the appropriate server.

  2. postmortem Feb 26, 2026, 06:11 PM UTC

    ITI confirmed increased memory allocation to impacted server. This should prevent any future incidence.