Noteable access issues due to wider University network incident

Update timeline

1. monitoring Apr 23, 2026, 12:04 PM UTC

   We are aware of an issue affecting access to Noteable for some users. This is related to a wider University of Edinburgh network routing incident impacting multiple central services. The incident began at approximately 11:15 BST on Thursday 23 April. Access may be intermittent while this incident is ongoing. University IT is currently investigating this as a Major Incident and working with external partners to restore services fully. The Major Incident team have seen some services restore as of 12:07. We will provide further updates on Statuspage as soon as more information is available.

2. resolved Apr 23, 2026, 03:20 PM UTC

   Update: Access was restored at 12:07 BST and the wider University major incident was closed at 16:00; Noteable is operating normally again, though the underlying University alert remains open overnight pending root cause confirmation from Jisc.