Noteable incident
Noteable access issues due to wider University network incident
Noteable experienced a minor incident on April 23, 2026 affecting Website Access and Notebook Launch Page and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 23, 2026, 12:04 PM UTC
We are aware of an issue affecting access to Noteable for some users. This is related to a wider University of Edinburgh network routing incident impacting multiple central services. The incident began at approximately 11:15 BST on Thursday 23 April. Access may be intermittent while this incident is ongoing. University IT is currently investigating this as a Major Incident and working with external partners to restore services fully. The Major Incident team have seen some services restore as of 12:07. We will provide further updates on Statuspage as soon as more information is available.
- resolved Apr 23, 2026, 03:20 PM UTC
Update: Access was restored at 12:07 BST and the wider University major incident was closed at 16:00; Noteable is operating normally again, though the underlying University alert remains open overnight pending root cause confirmation from Jisc.