Noteable Outage History

Noteable is up right now

There were 2 Noteable outages since February 21, 2026 totaling 3h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://noteable.statuspage.io

Minor April 23, 2026

Noteable access issues due to wider University network incident

Detected by Pingoru
Apr 23, 2026, 12:04 PM UTC
Resolved
Apr 23, 2026, 03:20 PM UTC
Duration
3h 16m
Affected: Website AccessNotebook Launch PageNotebook Cluster
Timeline · 2 updates
  1. monitoring Apr 23, 2026, 12:04 PM UTC

    We are aware of an issue affecting access to Noteable for some users. This is related to a wider University of Edinburgh network routing incident impacting multiple central services. The incident began at approximately 11:15 BST on Thursday 23 April. Access may be intermittent while this incident is ongoing. University IT is currently investigating this as a Major Incident and working with external partners to restore services fully. The Major Incident team have seen some services restore as of 12:07. We will provide further updates on Statuspage as soon as more information is available.

  2. resolved Apr 23, 2026, 03:20 PM UTC

    Update: Access was restored at 12:07 BST and the wider University major incident was closed at 16:00; Noteable is operating normally again, though the underlying University alert remains open overnight pending root cause confirmation from Jisc.

Read the full incident report →

Minor February 21, 2026

Intermittent access issues 21/02 - 22/02

Detected by Pingoru
Feb 21, 2026, 07:00 PM UTC
Resolved
Feb 21, 2026, 07:00 PM UTC
Duration
—
Timeline · 2 updates
  1. resolved Feb 26, 2026, 06:09 PM UTC

    During the evening 21/02, a backend process stopped after running out of memory. The process was restarted on Sunday 22 February at approximately 19:00, and service access returned to normal. Some users may have experienced timeouts or difficulty accessing the service during this window. We apologise for any inconvenience. To prevent future incidence, University IT infrastructure have increased memory for the appropriate server.

  2. postmortem Feb 26, 2026, 06:11 PM UTC

    ITI confirmed increased memory allocation to impacted server. This should prevent any future incidence.

Read the full incident report →

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