Noteable incident

Login Failing

Critical Resolved View vendor source →

Noteable experienced a critical incident on August 28, 2024 affecting Website Access and Notebook Launch Page and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2024, 02:18 PM UTC
Resolved
Aug 28, 2024, 02:53 PM UTC
Duration
35m
Detected by Pingoru
Aug 28, 2024, 02:18 PM UTC

Affected components

Website AccessNotebook Launch PageAPIDatabase

Update timeline

  1. investigating Aug 28, 2024, 02:18 PM UTC

    A database error is causing our login system to fail. We are investigating the issue and will restore service as soon as possible.

  2. resolved Aug 28, 2024, 02:53 PM UTC

    We have fixed the data issue that broke our logins. Service is fully available.