Nostra incident

Minor Caching Issue for Shopify Brands - partial service delivery degradation

Resolved on April 5, 2024, affecting Nostra Edge Delivery Engine (nostra.ai).

resolved Apr 05, 2024, 06:18 PM UTC

This morning, Shopify changed how it identifies logged-in users. Although no advance notice was given, our extensive monitoring system was able to detect this change within minutes. We promptly disabled caching (reverting your site to its original state). Nostra has applied an update to incorporate Shopify's change and now caching has been re-enabled with all systems fully functioning.

Started
Apr 05, 2024, 06:18 PM UTC
Resolved
Apr 05, 2024, 06:18 PM UTC
Duration
–
Detected by Pingoru
Apr 05, 2024, 06:18 PM UTC

Affected components

Nostra Edge Delivery Engine (nostra.ai)

Update timeline

  1. resolved Apr 05, 2024, 06:18 PM UTC

    This morning, Shopify changed how it identifies logged-in users. Although no advance notice was given, our extensive monitoring system was able to detect this change within minutes. We promptly disabled caching (reverting your site to its original state). Nostra has applied an update to incorporate Shopify's change and now caching has been re-enabled with all systems fully functioning.

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