Resolved after 21 hours 55 minutes, affecting Onsite products, on September 5, 2023.
We have identified an issue which has caused product images to not being updated. The root cause has been already been found and fixed which means that new product image updates are being processed. We're currently working on reprocessing the images that had failed to update during the issue.
Affected components
Update timeline
- identified Sep 05, 2023, 08:06 AM UTC
We have identified an issue which has caused product images to not being updated. The root cause has been already been found and fixed which means that new product image updates are being processed. We're currently working on reprocessing the images that had failed to update during the issue.
- resolved Sep 06, 2023, 06:02 AM UTC
This incident has been resolved.
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