Nosto incident

We have identified issue causing degraded functionality in the Nosto Commerce Experience Platform

Resolved after 26 minutes, affecting Onsite products, on July 30, 2025.

monitoring Jul 30, 2025, 08:48 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 30, 2025, 08:36 AM UTC
Resolved
Jul 30, 2025, 09:03 AM UTC
Duration
26m
Detected by Pingoru
Jul 30, 2025, 08:36 AM UTC

Affected components

Onsite products

Update timeline

  1. identified Jul 30, 2025, 08:36 AM UTC

    We’ve identified what is causing the issue and are working on a to resolve the issue. An update will be provided once the issue has been resolved. Your patience is appreciated.

  2. identified Jul 30, 2025, 08:42 AM UTC

    We have identified an issue that is affecting some customers using parameterless attribution

  3. monitoring Jul 30, 2025, 08:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 30, 2025, 09:03 AM UTC

    This incident has been resolved.

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