Northflank incident

Europe - West (London): Intermittent connectivity issues impacting Postgres cluster management

Minor Resolved

Northflank experienced a minor incident on June 10, 2026 affecting Northflank Platform (Addons), lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 08:00 AM UTC
Resolved
Jun 10, 2026, 02:23 PM UTC
Duration
6h 22m
Detected by Pingoru
Jun 10, 2026, 08:00 AM UTC

Affected components

Northflank Platform (Addons)

Update timeline

  1. investigating Jun 10, 2026, 08:00 AM UTC

    We are currently investigating this incident. You may see logs in Postgres with the following error message: ``` ERROR: Error communicating with DCS ```

  2. monitoring Jun 10, 2026, 09:59 AM UTC

    We have observed a recovery starting about 20 minutes ago. Currently, Postgres addons are stable.

  3. identified Jun 10, 2026, 10:19 AM UTC

    We saw a period of recovery between 09:45 and 10:04 UTC, but the issue has since recurred. This is tied to an ongoing incident affecting our cloud service provider in the region. We are continuing to monitor and will share further updates as we have them

  4. monitoring Jun 10, 2026, 11:53 AM UTC

    We have not observed any further issues since 11:05 UTC. We are awaiting confirmation from our cloud provider that the issue is fully resolved on their side, and we will update this status accordingly.

  5. resolved Jun 10, 2026, 02:23 PM UTC

    This incident has been resolved.