Noko incident
CDN issues preventing Freckle from being displayed correctly
Resolved after 1 hour 56 minutes, on November 27, 2014.
Issues with Amazon's CloudFlare DNS not resolving have been fixed by Amazon. Happy Thanksgiving!
Update timeline
- investigating Nov 27, 2014, 12:41 AM UTC
Our CDN (Amazon CloudFront) appears to be offline, unfortunately affecting serving of stylesheets and graphics for Freckle. We're looking into this problem right now.
- investigating Nov 27, 2014, 12:45 AM UTC
Note: Freckle is down, because JavaScript can't be served as well. We're monitoring and have a fallback strategy in case Amazon CloudFront is not coming back up soon.
- monitoring Nov 27, 2014, 12:54 AM UTC
For some users, Freckle has returned to loading normally. The root cause of this outage was that Amazon Cloudfront's DNS entries couldn't be resolved. It appears that DNS is coming back online for it. There's no word from Amazon, so we're watching the situation. It might take a while to work for you as DNS changes propagate.
- monitoring Nov 27, 2014, 12:59 AM UTC
CloudFront DNS seems to be down again. We're preparing a workaround should this situation not be resolved by Amazon in 10-15 minutes.
- monitoring Nov 27, 2014, 01:23 AM UTC
Freckle is back—we've temporarily disabled Amazon CloudFront. Loading times will be a bit slower and we're seeing some Avatars not being loading, but everything else should work. We'll restore CDN functionality once Amazon CloudFront gets fixed.
- resolved Nov 27, 2014, 02:37 AM UTC
Issues with Amazon's CloudFlare DNS not resolving have been fixed by Amazon. Happy Thanksgiving!
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