Noko incident

Slow loading and timeouts due to Internet Backbone Provider Outage

Resolved after 57 minutes, affecting Noko Web App and Noko API, on April 21, 2020.

resolved Apr 21, 2020, 07:15 PM UTC

It looks like our hosting provider was able to re-route traffic, but we're keeping an eye on it!

Started
Apr 21, 2020, 06:17 PM UTC
Resolved
Apr 21, 2020, 07:15 PM UTC
Duration
57m
Detected by Pingoru
Apr 21, 2020, 06:17 PM UTC

Affected components

Noko Web AppNoko API

Update timeline

  1. monitoring Apr 21, 2020, 06:17 PM UTC

    We're aware of Noko being very slow to load or timing out completely, due to an outage from a major Internet backbone provider, which is affecting our hosting. We're monitoring the situation, and will keep you updated

  2. resolved Apr 21, 2020, 07:15 PM UTC

    It looks like our hosting provider was able to re-route traffic, but we're keeping an eye on it!

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