Resolved after 4 hours 35 minutes, affecting Chart Data and Alerting, on August 27, 2022.
All systems are operating normally since they recovered. We discovered there may be some data loss (30-40 minutes of missing SLI data) for a subset of customers' Direct Data Source SLOs.
Affected components
Update timeline
- investigating Aug 27, 2022, 07:48 PM UTC
We are currently investigating an issue with our error budget calculation service. Charts data and Alerts are delayed. No data loss is expected.
- investigating Aug 27, 2022, 07:49 PM UTC
We are continuing to investigate this issue.
- investigating Aug 27, 2022, 08:33 PM UTC
We are working on recovery. Live data on charts and alerts are still not available.
- monitoring Aug 27, 2022, 09:57 PM UTC
All Charts data and Alerts are working correctly now and we are monitoring the situation.
- resolved Aug 28, 2022, 12:23 AM UTC
All systems are operating normally since they recovered. We discovered there may be some data loss (30-40 minutes of missing SLI data) for a subset of customers' Direct Data Source SLOs.
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