Nobl9 incident

Alerts, chart data and service health dashboard might be affected.

Resolved after 6 hours 2 minutes, affecting Data Intake - Agent stable and beta and Chart Data and 1 more, on December 26, 2022.

resolved Dec 26, 2022, 08:11 PM UTC

All systems are operational and we are continuing the investigation into data gaps.

Started
Dec 26, 2022, 02:08 PM UTC
Resolved
Dec 26, 2022, 08:11 PM UTC
Duration
6h 2m
Detected by Pingoru
Dec 26, 2022, 02:08 PM UTC

Affected components

Data Intake - Agent stable and betaChart DataAlerting

Update timeline

  1. investigating Dec 26, 2022, 02:08 PM UTC

    We are currently investigating an issue with our processing pipeline. Alerts, chart data and service health dashboard might be affected.

  2. identified Dec 26, 2022, 02:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 26, 2022, 02:56 PM UTC

    Alerts are operational now. We are continuing to work on a fix for the service health dashboard and chart data.

  4. identified Dec 26, 2022, 03:04 PM UTC

    Service health dashboard is operational now. We are continuing to work on a fix for the chart data.

  5. identified Dec 26, 2022, 03:15 PM UTC

    We are still experiencing an issue with our processing pipeline. Alerts might be affected again.

  6. monitoring Dec 26, 2022, 03:35 PM UTC

    A fix has been implemented and we are monitoring the situation.

  7. monitoring Dec 26, 2022, 04:37 PM UTC

    We are still monitoring the situation. Customers using direct integration might experience about 70 minutes (2022-12-26 13:37 UTC - 14:50 UTC) of missing data in charts. We are investigating whether any agent integrations also experienced this issue

  8. resolved Dec 26, 2022, 08:11 PM UTC

    All systems are operational and we are continuing the investigation into data gaps.

Your product runs on more than Nobl9

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →