Nobl9 incident

Direct beta integrations are not gathering data

Resolved after 4 hours 19 minutes, affecting Data Intake - Agent stable and beta and Chart Data and 1 more, on August 22, 2023.

resolved Aug 22, 2023, 11:34 AM UTC

We have backfilled the data of all the affected organizations. During the incident, no alerts were skipped and after backfilling we have not found any gaps in data. We will continue to monitor our platform to make sure the data flow is stable. If you have any questions please reach out to [email protected].

Started
Aug 22, 2023, 07:14 AM UTC
Resolved
Aug 22, 2023, 11:34 AM UTC
Duration
4h 19m
Detected by Pingoru
Aug 22, 2023, 07:14 AM UTC

Affected components

Data Intake - Agent stable and betaChart DataData ExportAlerting

Update timeline

  1. investigating Aug 22, 2023, 07:14 AM UTC

    We have observed problems with our direct beta integrations not gathering data. We are investigating the issue and will update you shortly.

  2. identified Aug 22, 2023, 08:22 AM UTC

    Direct beta integrations are collecting points again. The data is being backfilled and we are monitoring the situation.

  3. monitoring Aug 22, 2023, 10:21 AM UTC

    The data is still being backfilled for some organizations. So far we haven't found any missed alerts, we will continue to monitor the situation and will update you as it unfolds. If you have any questions please reach out to [email protected].

  4. resolved Aug 22, 2023, 11:34 AM UTC

    We have backfilled the data of all the affected organizations. During the incident, no alerts were skipped and after backfilling we have not found any gaps in data. We will continue to monitor our platform to make sure the data flow is stable. If you have any questions please reach out to [email protected].

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