Nobl9 incident

Direct integrations are not collecting data

Resolved after 1 hour 3 minutes, affecting Data Intake - Agent stable and beta, on December 8, 2023.

resolved Dec 08, 2023, 08:34 PM UTC

Issue was resolved and all Direct integrations should now be functioning correctly. Around 25% of Direct integrations experienced around 30 minutes pause in gathering data. All data was gathered after resolving the issue, so there are no gaps in SLO calculations.

Started
Dec 08, 2023, 07:31 PM UTC
Resolved
Dec 08, 2023, 08:34 PM UTC
Duration
1h 3m
Detected by Pingoru
Dec 08, 2023, 07:31 PM UTC

Affected components

Data Intake - Agent stable and beta

Update timeline

  1. investigating Dec 08, 2023, 07:31 PM UTC

    We are investigating an issue with some Direct integrations not being able to collect data.

  2. monitoring Dec 08, 2023, 07:50 PM UTC

    We have mitigated the issue and are monitoring Direct integrations now.

  3. monitoring Dec 08, 2023, 08:06 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 08, 2023, 08:34 PM UTC

    Issue was resolved and all Direct integrations should now be functioning correctly. Around 25% of Direct integrations experienced around 30 minutes pause in gathering data. All data was gathered after resolving the issue, so there are no gaps in SLO calculations.

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