Nobl9 incident

Service Health Dashboard potential data outage

Resolved after 7 hours 21 minutes, affecting Web App, on February 26, 2024.

monitoring Feb 26, 2024, 04:45 PM UTC

We are continuing to monitor for any further issues.

Started
Feb 26, 2024, 11:11 AM UTC
Resolved
Feb 26, 2024, 06:33 PM UTC
Duration
7h 21m
Detected by Pingoru
Feb 26, 2024, 11:11 AM UTC

Affected components

Web App

Update timeline

  1. investigating Feb 26, 2024, 11:11 AM UTC

    The issue affects only selected organizations and causes the dashboard to display no time series data. We are working on a solution.

  2. investigating Feb 26, 2024, 12:07 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 26, 2024, 01:30 PM UTC

    We are currently testing the solution.

  4. identified Feb 26, 2024, 02:37 PM UTC

    We continue to test the solution.

  5. monitoring Feb 26, 2024, 03:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Feb 26, 2024, 04:45 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Feb 26, 2024, 06:33 PM UTC

    This incident has been resolved.

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