Vantiv incident

Gateway Connectivity Issues

Minor Resolved View vendor source →

Vantiv experienced a minor incident on January 17, 2026 affecting Transaction API and Control Panel and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2026, 02:53 AM UTC
Resolved
Jan 17, 2026, 03:16 AM UTC
Duration
23m
Detected by Pingoru
Jan 17, 2026, 02:53 AM UTC

Affected components

Transaction APIControl PanelCredit Card ProcessingElectronic Check ProcessingQuery API

Update timeline

  1. monitoring Jan 17, 2026, 02:53 AM UTC

    Engineers are monitoring connectivity issues that occurred between 8:36 - 8:38 PM CST. Requests are currently processing normally.

  2. resolved Jan 17, 2026, 03:16 AM UTC

    No further issues have been observed. Intermittent connectivity occurred from 8:36–8:38 PM CST.