Vantiv experienced a minor incident on January 22, 2026 affecting Credit Card Processing, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Credit Card Processing
Update timeline
- identified Jan 22, 2026, 04:35 AM UTC
Engineers have identified an issue with settlement for the EPX platform. EPX batches scheduled to settle at 6:30 PM CST and later have had their submission delayed. Engineers are working to resolve the issue.
- resolved Jan 22, 2026, 05:39 AM UTC
The delayed EPX platform settlement batches have now been processed. Some EPX batches were delayed since 6:30 PM CST, with all batches processed by 11:35 PM CST.