Next Identity incident

Issue with EKS cluster upgrade

Resolved after 29 minutes, affecting Gateway, on January 25, 2023.

monitoring Jan 25, 2023, 06:15 PM UTC

The fix has been implemented and we are monitoring the results.

Started
Jan 25, 2023, 06:06 PM UTC
Resolved
Jan 25, 2023, 06:35 PM UTC
Duration
29m
Detected by Pingoru
Jan 25, 2023, 06:06 PM UTC

Affected components

Gateway

Update timeline

  1. identified Jan 25, 2023, 06:06 PM UTC

    Engineering team identified an issue with the ongoing EKS cluster upgrade that is causing 502 errors. Team is currently working on clearing the errors. Relevant updates will be shared once they become available.

  2. monitoring Jan 25, 2023, 06:15 PM UTC

    The fix has been implemented and we are monitoring the results.

  3. resolved Jan 25, 2023, 06:35 PM UTC

    This incident has been resolved. Please visit the changelog for details.

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