Newforma incident

AWS service degredation

Resolved after 1 day, affecting AWS us-east-1 and Projects (N. America) and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 01:43 PM UTC

Status Update – AWS Outage Impacting Our Services Date: October 20, 2025 Time: Ongoing We are currently experiencing service disruptions due to a widespread outage affecting Amazon Web Services (AWS), specifically in the US-EAST-1 region. This outage is impacting multiple AWS services, including DynamoDB, Lambda, and others, which our application relies on for core functionality. As a result, you may encounter increased error rates, latency, or temporary unavailability when using our platform. AWS has acknowledged the issue and is actively working on mitigation and recovery. We are closely monitoring their progress and will provide updates as more information becomes available.

Started
Oct 20, 2025, 01:43 PM UTC
Resolved
Oct 21, 2025, 01:53 PM UTC
Duration
1d
Detected by Pingoru
Oct 20, 2025, 01:43 PM UTC

Affected components

AWS us-east-1Projects (N. America)Action Items (N. America)Email (N. America)Files (N. America)File Search (N. America)

Update timeline

  1. monitoring Oct 20, 2025, 01:43 PM UTC

    Status Update – AWS Outage Impacting Our Services Date: October 20, 2025 Time: Ongoing We are currently experiencing service disruptions due to a widespread outage affecting Amazon Web Services (AWS), specifically in the US-EAST-1 region. This outage is impacting multiple AWS services, including DynamoDB, Lambda, and others, which our application relies on for core functionality. As a result, you may encounter increased error rates, latency, or temporary unavailability when using our platform. AWS has acknowledged the issue and is actively working on mitigation and recovery. We are closely monitoring their progress and will provide updates as more information becomes available.

  2. resolved Oct 21, 2025, 01:53 PM UTC

    AWS has marked the outage as resolved, and all systems appear functional again.

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