New Zealand Technology Group incident
Unscheduled Outage - Microsoft 365 - 6.30am
Ongoing since 07:23 PM UTC, affecting Office 365.
Update From Microsoft: “13 Nov 2026, 8:18 am NZDT We’ve determined that the elevated load isn’t driven by an overall increase in traffic, but by a large number of servers being unexpectedly unavailable, which is shifting load onto the remaining infrastructure. We’re investigating what’s causing these servers to become unavailable while we work to safely return them to service.”
Affected components
Update timeline
- identified Nov 12, 2026, 07:23 PM UTC
Summary Exchange Online mailboxes seem to be inaccessible. This appears to be a global issue. Date \ Time 13/11 6.30am Service Impact Exchange Online (Email) Customer Impact All customers may be impacted Email seems to be unavailable Next Update As more news becomes available
- investigating Nov 12, 2026, 07:26 PM UTC
Update From Microsoft: “13 Nov 2026, 8:18 am NZDT We’ve determined that the elevated load isn’t driven by an overall increase in traffic, but by a large number of servers being unexpectedly unavailable, which is shifting load onto the remaining infrastructure. We’re investigating what’s causing these servers to become unavailable while we work to safely return them to service.”
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