Network Nebraska incident
Network Nebraska connectivity under investigation
Network Nebraska experienced a major incident on November 15, 2024 affecting Internet2 and Transport Backbone, lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 15, 2024, 05:48 PM UTC
Potential problem with Network Nebraska connectivity is under investigation. Engineers are investigating the issue. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Nov 15, 2024, 06:22 PM UTC
Engineers have identified a fiber cut in a third-party provider's connection as the cause of the issues, and steps are being taken to remediate impact to affected services. Workarounds are currently being implemented to restore connectivity to some Network Nebraska locations that remain offline at this time.
- identified Nov 15, 2024, 07:00 PM UTC
The third-party vendor has identified the location of the fiber cut and is currently on site to make repairs. ITS continues to implement mitigations to limit the impact of the current outages.
- monitoring Nov 16, 2024, 01:58 AM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved Nov 19, 2024, 02:50 PM UTC
All systems are operating normally. This issue is resolved. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]