Network Nebraska incident

Continued Windstream Internet issues

Minor Resolved View vendor source →

Network Nebraska experienced a minor incident on April 2, 2025 affecting Windstream, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 11:32 PM UTC
Resolved
Apr 04, 2025, 01:25 PM UTC
Duration
1d 13h
Detected by Pingoru
Apr 02, 2025, 11:32 PM UTC

Affected components

Windstream

Update timeline

  1. investigating Apr 02, 2025, 11:32 PM UTC

    The connection to Windstream has continued to have issues, they are investigating the cause. The circuit is currently up and passing traffic. Questions 888-638-6327 (1-888-NET-NEBR) or [email protected]

  2. identified Apr 03, 2025, 12:20 AM UTC

    Windstream is seeing issues across their backbone and is continuing to investigate. No time to restoral has been given.

  3. monitoring Apr 03, 2025, 04:05 PM UTC

    This circuit has been clean since 12:30 am CT, Windstream was not able to identify the cause of the bounces after fiber splicing was complete. We are continuing to monitor the circuit. Please report issues to 888-638-6327 (1-888-NET-NEBR) or [email protected].

  4. resolved Apr 04, 2025, 01:25 PM UTC

    All systems are operating normally. This issue is resolved.