Network Nebraska incident

100G Internet via Windstream is down

Critical Resolved View vendor source →

Network Nebraska experienced a critical incident on January 23, 2025 affecting Windstream, lasting 7h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2025, 02:12 PM UTC
Resolved
Jan 23, 2025, 09:20 PM UTC
Duration
7h 7m
Detected by Pingoru
Jan 23, 2025, 02:12 PM UTC

Affected components

Windstream

Update timeline

  1. identified Jan 23, 2025, 02:12 PM UTC

    Our 100G Internet connection via Windstream is down, they are investigating. All traffic has rerouted through other Internet providers. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]

  2. identified Jan 23, 2025, 04:06 PM UTC

    The carrier is continuing to work on isolating the root cause of the outage, no time to restoral has been given.

  3. identified Jan 23, 2025, 04:49 PM UTC

    The carrier has identified a fiber cut, no time to restoral has been given.

  4. monitoring Jan 23, 2025, 08:01 PM UTC

    Connection came up at 1:43p CT, traffic looks good, we have not received a notice from the carrier that they are hands off yet.

  5. resolved Jan 23, 2025, 09:20 PM UTC

    The carrier has completed all repairs and is hands off. Please report any issues/concerns to 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected].