Network Nebraska incident

Backbone ring between Omaha and Lincoln single sided

Minor Resolved View vendor source →

Network Nebraska experienced a minor incident on March 10, 2025 affecting Transport Backbone, lasting 10h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 02:01 PM UTC
Resolved
Mar 11, 2025, 12:54 AM UTC
Duration
10h 53m
Detected by Pingoru
Mar 10, 2025, 02:01 PM UTC

Affected components

Transport Backbone

Update timeline

  1. investigating Mar 10, 2025, 02:01 PM UTC

    One backbone connection between Omaha and Lincoln is down. The vendor is investigating an issue with their fiber in the field. All traffic is on the redundant connection. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]

  2. identified Mar 10, 2025, 04:24 PM UTC

    The vendor has isolated partial damage to a span of fiber in Lincoln. Splicers should be on site before noon CT, but no time to restoral has been given.

  3. identified Mar 10, 2025, 05:29 PM UTC

    The vendor is continuing to isolate all points of damage and finalizing a plan to restore service.

  4. identified Mar 10, 2025, 08:34 PM UTC

    The vendor has begun work to remove the damaged cable and restore service. No time to restoral has been given.

  5. identified Mar 11, 2025, 12:08 AM UTC

    The vendor estimates that work should be complete by 8:00 pm CT.

  6. resolved Mar 11, 2025, 12:54 AM UTC

    The vendor has completed all repairs and all connections have restored.