NetSuite SuiteProjects Pro incident

NetSuite SuiteCommerce | US Ashburn 1

NetSuite SuiteProjects Pro is currently experiencing a major incident, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 10:56 AM UTC
Resolved
Ongoing
Duration
● 2h 35m
Detected by Pingoru
Jun 22, 2026, 10:56 AM UTC

Update timeline

  1. identified Jun 22, 2026, 10:56 AM UTC

    We have identified the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  2. investigating Jun 22, 2026, 11:03 AM UTC

    We're investigating an issue affecting the NetSuite SuiteCommerce in US Ashburn 1. Further details will be provided shortly. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  3. monitoring Jun 22, 2026, 12:01 PM UTC

    We are applying a fix to mitigate the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.

  4. monitoring Jun 22, 2026, 01:17 PM UTC

    We are applying a fix to alleviate the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress. Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.