Netskope experienced a critical incident on June 18, 2026, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 18, 2026, 01:58 PM UTC
We are currently investigating this issue.
- resolved Jun 18, 2026, 01:58 PM UTC
We are investigating a service impacting incident at the YMQ2 datacenter(s) for the following service(s) Netskope Client. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring Jun 18, 2026, 03:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 03:29 PM UTC
The incident has been resolved
- monitoring Jun 18, 2026, 03:49 PM UTC
The issue has been mitigated, we are continuing to monitor the results.