Netomi Outage History

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Netomi had 3 outages in the last 2 years totaling 42m of downtime — averaging 0.1 incidents per month.

There were 3 Netomi outages since May 8, 2025 totaling 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.netomi.com

Major May 7, 2026

Performance degradation in the US region

Detected by Pingoru
May 07, 2026, 10:36 AM UTC
Resolved
May 07, 2026, 10:50 AM UTC
Duration
14m
Affected: Topic PredictionGenerative AI Prediction
Timeline · 2 updates
  1. investigating May 07, 2026, 10:36 AM UTC

    One or more components in the US region are experiencing issues. The status of each component is listed below while we investigate. Components: ⚠️ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

  2. resolved May 07, 2026, 10:50 AM UTC

    The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Read the full incident report →

Major April 24, 2026

Performance degradation in the SG region

Detected by Pingoru
Apr 24, 2026, 05:17 AM UTC
Resolved
Apr 24, 2026, 05:27 AM UTC
Duration
10m
Affected: Generative AI Prediction
Timeline · 2 updates
  1. investigating Apr 24, 2026, 05:17 AM UTC

    One or more components in the SG region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ⚠️ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

  2. resolved Apr 24, 2026, 05:27 AM UTC

    The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Read the full incident report →

Major April 7, 2026

Performance degradation in the EU region

Detected by Pingoru
Apr 07, 2026, 12:18 PM UTC
Resolved
Apr 07, 2026, 12:36 PM UTC
Duration
17m
Timeline · 2 updates
  1. investigating Apr 07, 2026, 12:18 PM UTC

    One or more components in the EU region are experiencing issues. The status of each component is listed below while we investigate. Components: ✅ Topic Prediction ✅ Generative AI Prediction ⚠️ Netomi Chat Interface ⚠️ Agentic Studio ⚠️ Netomi Integration Recipes

  2. resolved Apr 07, 2026, 12:36 PM UTC

    The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Read the full incident report →