NetBird incident

Geolocation DB downloads unavailable

Minor Resolved View vendor source →

NetBird experienced a minor incident on September 14, 2026 affecting Packages Service, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 08:49 PM UTC
Resolved
Sep 14, 2026, 09:50 PM UTC
Duration
1h
Detected by Pingoru
Sep 14, 2026, 08:49 PM UTC

Affected components

Packages Service

Update timeline

  1. identified Sep 14, 2026, 08:49 PM UTC

    Status: Identified We have identified the cause of the issue affecting packages service the Geolocation databases download and are implementing a fix. Updates will be shared as progress is made. Affected components Packages Service (Degraded performance)

  2. monitoring Sep 14, 2026, 09:31 PM UTC

    Status: Monitoring A fix has been implemented for the issue affecting the packages service and geolocation database downloads, and we are monitoring the results to ensure everything is operating as expected. Affected components Packages Service (Operational)

  3. resolved Sep 14, 2026, 09:50 PM UTC

    Status: Resolved The issue affecting the packages service has been fully resolved. All systems are now operating normally, and we will continue to monitor to ensure stability. Affected components Packages Service (Operational)