Netaxept incident

Disturbance on Netaxept for Finland - INC0722009

Minor Resolved View vendor source →

Netaxept experienced a minor incident on February 17, 2025 affecting Netaxept Terminal and Netaxept API and 1 more component, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2025, 09:15 AM UTC
Resolved
Feb 17, 2025, 12:10 PM UTC
Duration
2h 54m
Detected by Pingoru
Feb 17, 2025, 09:15 AM UTC

Affected components

Netaxept TerminalNetaxept APINetaxept Merchant Administration

Update timeline

  1. investigating Feb 17, 2025, 11:25 AM UTC

    We are investigating an issue affecting Nexi authorisationsystem in Finland

  2. monitoring Feb 17, 2025, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 21, 2025, 09:02 AM UTC

    This incident has been resolved.