Netaxept experienced a minor incident on February 24, 2025 affecting Netaxept Terminal and Netaxept API, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Netaxept TerminalNetaxept API
Update timeline
- investigating Feb 24, 2025, 12:56 PM UTC
We are currently investigating a slight increase in failed transactions on the Netaxept platform.
- identified Feb 24, 2025, 01:16 PM UTC
Tietoevry has confirmed an incident affecting 3D Secure transactions - as a result we are seeing elevated failure levels on our platforms.
- resolved Feb 24, 2025, 01:36 PM UTC
This incident has been resolved.