Netaxept incident

Disturbance at Netaxept - INC0731019

Minor Resolved View vendor source →

Netaxept experienced a minor incident on March 13, 2025 affecting Netaxept Terminal and Netaxept API and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2025, 02:06 PM UTC
Resolved
Mar 13, 2025, 02:34 PM UTC
Duration
28m
Detected by Pingoru
Mar 13, 2025, 02:06 PM UTC

Affected components

Netaxept TerminalNetaxept APINetaxept Merchant Administration

Update timeline

  1. investigating Mar 13, 2025, 02:30 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 13, 2025, 02:31 PM UTC

    Disturbance on transaction processing has been resolved. However, we keep investigating on an issue affecting Merchant Administration Portal

  3. resolved Mar 13, 2025, 02:37 PM UTC

    This incident has been resolved.