Netaxept incident

Tietoevry Banking Incident - INC0738957

Minor Resolved View vendor source →

Netaxept experienced a minor incident on April 3, 2025 affecting Netaxept Terminal and Netaxept API, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 05:15 AM UTC
Resolved
Apr 03, 2025, 05:55 AM UTC
Duration
40m
Detected by Pingoru
Apr 03, 2025, 05:15 AM UTC

Affected components

Netaxept TerminalNetaxept API

Update timeline

  1. identified Apr 03, 2025, 06:31 AM UTC

    Tietoevry has confirmed an incident affecting 3D Secure transactions - as a result we are seeing elevated failure levels on our platforms. This impacts mainly Finnish merchants

  2. resolved Apr 03, 2025, 07:05 AM UTC

    This incident has been resolved.