Netaxept incident

Netaxept issue - INC0747086

Major Resolved View vendor source →

Netaxept experienced a major incident on April 24, 2025 affecting Netaxept Terminal and Netaxept API, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 05:02 AM UTC
Resolved
Apr 24, 2025, 06:04 AM UTC
Duration
1h 2m
Detected by Pingoru
Apr 24, 2025, 05:02 AM UTC

Affected components

Netaxept TerminalNetaxept API

Update timeline

  1. investigating Apr 24, 2025, 05:37 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 24, 2025, 05:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2025, 06:04 AM UTC

    This incident has been resolved.