netApp incident

Data Infrastructure Insights Observability - Metrics ingestion - Major outage - (US 1,EU 1,APAC 1)

Critical Resolved View vendor source →

netApp experienced a critical incident on September 10, 2026 affecting API and API and 1 more component, lasting 4h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 07:04 AM UTC
Resolved
Sep 10, 2026, 11:15 AM UTC
Duration
4h 11m
Detected by Pingoru
Sep 10, 2026, 07:04 AM UTC

Affected components

APIAPIAPI

Update timeline

  1. investigating Sep 10, 2026, 07:04 AM UTC

    We are currently investigating this issue.

  2. identified Sep 10, 2026, 08:53 AM UTC

    We have identified the issue and working on a fix.

  3. monitoring Sep 10, 2026, 09:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 10, 2026, 03:30 PM UTC

    Error rates have largely subsided and services continue to function normally. We are considering this issue to be resolved. We are continuing to investigate the root cause.