Resolved after 42 minutes, affecting net2phone Call Processing, on September 15, 2023.
A fix has been implemented and call quality is back to normal.
Affected components
net2phone Call Processing
Update timeline
- identified Sep 15, 2023, 08:36 PM UTC
Some customers may experience a degraded voice quality. The issue has been identified and our team is working on a fix.
- monitoring Sep 15, 2023, 09:07 PM UTC
A fix has been implemented and call quality is back to normal.
- resolved Sep 15, 2023, 09:18 PM UTC
This incident has been resolved.
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