Resolved after 2 hours 8 minutes, affecting net2phone Web Portal and net2phone Messenger and 1 more, on July 30, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
net2phone Web Portalnet2phone Messengernet2phone conferencing service
Update timeline
- investigating Jul 30, 2024, 10:33 PM UTC
Net2phone is aware that some of our customers are experiencing issues with call completion. Our engineering and support teams are actively engaged on this issue and working to resolve and quickly as possible.
- identified Jul 30, 2024, 11:32 PM UTC
The team has identified the root cause of the issue and is currently working on a fix.
- monitoring Jul 31, 2024, 12:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 31, 2024, 12:41 AM UTC
This incident has been resolved.
Your product runs on more than Net2Phone
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services