Neosantara incident
Elevated Error Rates: Neosantara API (POST /api/marketing/auth/login)
Ongoing since 08:37 PM UTC, affecting Neosantara API and Availability (API).
### Current Status We are investigating elevated error rates on endpoint `POST /api/marketing/auth/login`. ### Impact Requests to this endpoint may experience unexpected HTTP 500 errors. ### Actions Taken - Automated gateway monitoring detected an uncaught service error. - Engineering team has been notified and is investigating the issue. Reported at Sat, 07 Nov 2026 19:36:44 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
Affected components
Update timeline
- identified Nov 07, 2026, 08:37 PM UTC
### Current Status We are investigating elevated error rates on endpoint `POST /api/marketing/auth/login`. ### Impact Requests to this endpoint may experience unexpected HTTP 500 errors. ### Actions Taken - Automated gateway monitoring detected an uncaught service error. - Engineering team has been notified and is investigating the issue. Reported at Sat, 07 Nov 2026 19:36:44 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
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