Neosantara incident

Elevated Error Rates: Neosantara API (GET /oidc/authorize)

Ongoing since 08:54 AM UTC, affecting Neosantara API and Availability (API).

identified Nov 03, 2026, 08:54 AM UTC

### Current Status We are investigating elevated error rates on endpoint `GET /oidc/authorize`. ### Impact Requests to this endpoint may experience unexpected HTTP 500 errors. ### Actions Taken - Automated gateway monitoring detected an uncaught service error. - Engineering team has been notified and is investigating the issue. Reported at Tue, 03 Nov 2026 07:53:49 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

Started
Nov 03, 2026, 08:54 AM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
Nov 03, 2026, 08:54 AM UTC

Affected components

Neosantara APIAvailability (API)

Update timeline

  1. identified Nov 03, 2026, 08:54 AM UTC

    ### Current Status We are investigating elevated error rates on endpoint `GET /oidc/authorize`. ### Impact Requests to this endpoint may experience unexpected HTTP 500 errors. ### Actions Taken - Automated gateway monitoring detected an uncaught service error. - Engineering team has been notified and is investigating the issue. Reported at Tue, 03 Nov 2026 07:53:49 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

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