Neosantara incident
UpstreamTimeoutError: [Upstream] Service Unavailable HTTP 504
Resolved after 15 minutes, affecting Neosantara API and API, on September 8, 2026.
Sentry Alert reports of UpstreamTimeoutError: [Upstream] Service Unavailable HTTP 504 Reported at Tue, 08 Sep 2026 12:54:08 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
Affected components
Update timeline
- identified Sep 08, 2026, 12:54 PM UTC
Sentry Alert reports of UpstreamTimeoutError: [Upstream] Service Unavailable HTTP 504 Reported at Tue, 08 Sep 2026 12:54:08 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- identified Sep 08, 2026, 12:59 PM UTC
Sentry Alert reports of UpstreamTimeoutError: [Upstream] Service Unavailable HTTP 504 Reported at Tue, 08 Sep 2026 12:54:08 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 08, 2026, 01:09 PM UTC
We already resolved the isues
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