Neosantara incident

We're investigating an issue with #INC-414

Resolved after 1 hour 44 minutes, affecting Neosantara API and API, on September 8, 2026.

identified Sep 08, 2026, 12:13 PM UTC

Sentry Alert reports of not set Reported at Tue, 08 Sep 2026 11:25:18 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

Started
Sep 08, 2026, 11:25 AM UTC
Resolved
Sep 08, 2026, 01:10 PM UTC
Duration
1h 44m
Detected by Pingoru
Sep 08, 2026, 11:25 AM UTC

Affected components

Neosantara APIAPI

Update timeline

  1. identified Sep 08, 2026, 11:25 AM UTC

    Sentry Alert reports of 01M20C7TSACFT4PH83Z6VQ9CSF Reported at Tue, 08 Sep 2026 11:25:18 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. identified Sep 08, 2026, 12:13 PM UTC

    Sentry Alert reports of not set Reported at Tue, 08 Sep 2026 11:25:18 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  3. resolved Sep 08, 2026, 01:10 PM UTC

    We already resolved the isues

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