Neosantara incident

We're investigating an issue with #INC-410

Minor Vendor's status page →

Resolved after 7 days 13 hours, affecting Neosantara API and API, on August 31, 2026.

identified Aug 31, 2026, 11:24 PM UTC

Sentry Alert reports of 01M1D26G8YW4AV1QVY57VW83ST Reported at Mon, 31 Aug 2026 23:24:15 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

Started
Aug 31, 2026, 11:24 PM UTC
Resolved
Sep 08, 2026, 01:10 PM UTC
Duration
7d 13h
Detected by Pingoru
Aug 31, 2026, 11:24 PM UTC

Affected components

Neosantara APIAPI

Update timeline

  1. identified Aug 31, 2026, 11:24 PM UTC

    Sentry Alert reports of 01M1D26G8YW4AV1QVY57VW83ST Reported at Mon, 31 Aug 2026 23:24:15 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Sep 08, 2026, 01:10 PM UTC

    We already resolved the isues

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