Neosantara incident

We're investigating an issue with #INC-413

Resolved after 4 hours 9 minutes, affecting Neosantara API and API, on September 8, 2026.

identified Sep 08, 2026, 09:01 AM UTC

Sentry Alert reports of 01M2040W2A1J1ABWNP9GVS7BSK Reported at Tue, 08 Sep 2026 09:01:41 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

Started
Sep 08, 2026, 09:01 AM UTC
Resolved
Sep 08, 2026, 01:11 PM UTC
Duration
4h 9m
Detected by Pingoru
Sep 08, 2026, 09:01 AM UTC

Affected components

Neosantara APIAPI

Update timeline

  1. identified Sep 08, 2026, 09:01 AM UTC

    Sentry Alert reports of 01M2040W2A1J1ABWNP9GVS7BSK Reported at Tue, 08 Sep 2026 09:01:41 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Sep 08, 2026, 01:11 PM UTC

    We already resolved the isues

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