Neosantara incident
UpstreamTimeoutError: [Upstream] Service Unavailable HTTP 504
Minor Vendor's status page →
Resolved after 1 hour 36 minutes, on September 9, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 09, 2026, 04:54 AM UTC
Sentry Alert reports of UpstreamTimeoutError: [Upstream] Service Unavailable HTTP 504 Reported at Wed, 09 Sep 2026 03:53:28 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 09, 2026, 06:30 AM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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