Neosantara incident
UpstreamAuthError: [CometAPI] Auth Failure - 403 pre-consume quota failed, organization and owner combined remaining quota: ＄0.012820, need: ＄0.014616 (request id: 20260909112234682299342arWSWtua
Resolved after 3 hours 47 minutes, on September 9, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 09, 2026, 04:23 AM UTC
Sentry Alert reports of UpstreamAuthError: [CometAPI] Auth Failure - 403 pre-consume quota failed, organization and owner combined remaining quota: ＄0.012820, need: ＄0.014616 (request id: 20260909112234682299342arWSWtua Reported at Wed, 09 Sep 2026 03:22:51 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 09, 2026, 08:11 AM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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