Neosantara incident

UpstreamAuthError: [CometAPI] Auth Failure - 403 pre-consume quota failed, organization and owner combined remaining quota: $0.002166, need: $0.002278 (request id: 20260910225333762551809RGfSsQMq

Resolved after 1 hour 23 minutes, on September 10, 2026.

resolved Sep 10, 2026, 05:18 PM UTC

The issue has been resolved and all systems are operating normally. Thank you for your patience.

Other major vendors with incidents that started within 30 minutes of this one

Started
Sep 10, 2026, 03:54 PM UTC
Resolved
Sep 10, 2026, 05:18 PM UTC
Duration
1h 23m
Detected by Pingoru
Sep 10, 2026, 03:54 PM UTC

Update timeline

  1. identified Sep 10, 2026, 03:54 PM UTC

    Sentry Alert reports of UpstreamAuthError: [CometAPI] Auth Failure - 403 pre-consume quota failed, organization and owner combined remaining quota: $0.002166, need: $0.002278 (request id: 20260910225333762551809RGfSsQMq Reported at Thu, 10 Sep 2026 14:54:21 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "

  2. resolved Sep 10, 2026, 05:18 PM UTC

    The issue has been resolved and all systems are operating normally. Thank you for your patience.

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