Neosantara incident
UpstreamTimeoutError: [Upstream] Service Unavailable HTTP 504
Minor Vendor's status page →
Resolved after 2 hours 54 minutes, on September 10, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 10, 2026, 04:36 PM UTC
Sentry Alert reports of UpstreamTimeoutError: [Upstream] Service Unavailable HTTP 504 Reported at Thu, 10 Sep 2026 15:35:25 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 10, 2026, 07:30 PM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Your product runs on more than Neosantara
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services