Neosantara incident
UpstreamAuthError: [CometAPI] Auth Failure - 403 pre-consume quota failed, organization and owner combined remaining quota: ＄0.000422, need: ＄0.000580 (request id: 20260911203120342560340IjzEwgft
Resolved after 2 hours 38 minutes, on September 11, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 11, 2026, 01:32 PM UTC
Sentry Alert reports of UpstreamAuthError: [CometAPI] Auth Failure - 403 pre-consume quota failed, organization and owner combined remaining quota: ＄0.000422, need: ＄0.000580 (request id: 20260911203120342560340IjzEwgft Reported at Fri, 11 Sep 2026 12:32:00 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 11, 2026, 04:10 PM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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