Neosantara incident
Error: async_reconcile: API Gateway Service Interruption
Minor Vendor's status page →
Resolved after 2 hours 59 minutes, on September 13, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 13, 2026, 03:41 PM UTC
Sentry Alert reports of Error: async_reconcile: API Gateway Service Interruption Reported at Sun, 13 Sep 2026 14:40:29 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 13, 2026, 06:40 PM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Your product runs on more than Neosantara
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services