Neosantara incident
Error: async_reconcile: API Gateway Service Interruption
Minor Vendor's status page →
Resolved after 2 hours 14 minutes, on September 14, 2026.
The issue has been resolved and all systems are operating normally. Thank you for your patience.
Update timeline
- identified Sep 14, 2026, 09:06 AM UTC
Sentry Alert reports of Error: async_reconcile: API Gateway Service Interruption Reported at Mon, 14 Sep 2026 08:05:29 UTC We will continue providing updates as more information becomes available. "Detected via automated monitoring "
- resolved Sep 14, 2026, 11:20 AM UTC
The issue has been resolved and all systems are operating normally. Thank you for your patience.
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